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FAQ

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Why add Shine to your studio calendar?

We want you to remember your Shine Dance Festival experience as truly extraordinary. We are here for you from the first step of the registration process to the end of the event and beyond. We are happy to answer any, and as many, questions as you have.  We believe that strong relationships with participants help us understand the needs of dancers, teachers and studios and allow us to create an inclusive atmosphere where everyone is part of a special community.

Frequently Asked Questions

When should I arrive?

Check with your studio or teacher about a meeting time and spot at the venue.

We suggest you plan to arrive at the venue an hour or more before your performance time to warm up, rehearse and prepare in a calm and relaxed state. DO allow extra time for parking and finding your way around.

Where do I go when I get on site?

Dancers, your first stop is to find your team and/ or teacher. They will let you know which dressing room to use and when and where to meet to warm up and rehearse.

Parents, once you have dropped off your dancer you may find a seat in the auditorium or hang out in the lobby until you are ready to watch. We do request that you limit device use to the lobby as it is a distraction in the dark theatre environment.

Teachers, your first stop is to check in with our crew and collect your backstage pass and teachers package.

Are dressing rooms assigned?

No. We encourage dancers to interact and make new friends behind the scenes. We also want to let you choose the best place for you. We DO assign a dressing room for male dancers, as well as assigning a special change area for quick changes and dad’s who are helping their daughters.

Do I have to pay to watch the festival?

No. Admission is FREE at Shine Dance Festival.

The TOP 10 Groups Challenge for Charity on the final evening of the event IS a ticketed event with proceeds going to our charity initiatives. Tickets will be sold at the door.

Do you have souvenir merchandise?

Yes. The Shine Boutique has programs for $5 and a selection of quality apparel and merchandise for dancers, siblings AND parents.

What is my child′s schedule?

You will get your schedules from your studio.  We send draft schedules to the studios approximately 6 weeks before the event. Final schedules are typically provided about 2-3 weeks in advance.

How much are entry fees?

Our fees are the studio cost for dancer entries and are available to studios only. The fees billed to parents may differ because studios need to cover expenses for staffing, insurance and travel to ensure a safe and empowering experience for their dancers at competition and back at the studio during these large events.

What about Injuries & Refunds?

Our Wellness First Injury/ Illness Policy

We want ill and injured dancers to focus on healing and recovery without the pressure of financial loss.  We will provide a studio credit on all entries a dancer is withdrawn from due to illness or injury with supporting documentation from a doctor.  Dancers will not be permitted to perform in some routines and not others unless outlined in the doctor’s note. Documentation MUST:

  1. Outline the type of movement or activity being limited or restricted.
  2. Dates these restrictions are in effect.
Food & Drinks

Concessions are available at most theatres for food and drink on site. Please note that food and drinks are NOT permitted in the auditorium OR the dressing rooms to prevent costume mishaps or delays in the program due to spills.

How can I get photo & video of my dancer(s)?

Professional Photo & Video by TMM Dance is available for purchase at every event.  For the safety and security of young performers we do not allow the use of devices for recording or any other purpose in the auditorium or dressing rooms.  We also request that any recording done in the public space be limited to your own child and his/ her friends and peers.  Check out dancer photo & video here.

Download our handy guide for parents to learn more.

Parent Info Guide PDF

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